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Wheelchair Van & Adaptive Equipment (FAQ) Frequently Asked Questions

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Do You Have Questions About Wheelchair Vans & Adaptive Driving Equipment?
Superior Van & Mobility Has the Answers!

If you have questions regarding wheelchair-accessible vans, wheelchair van rentals, scooter lifts & carriers, or other adaptive driving equipment, you’ve come to the right place: Superior Van & Mobility! We’re the largest family-owned mobility dealer in the nation!

Our FAQ page below is extensive; you’ll find it has the answers to the most frequently asked questions.

If you don’t see an answer to your specific question, no worries… it’s easy to reach out to one of our mobility consultants by using the Ask a Question button in the upper right corner or by calling 1-877-545-1888. Our team is more than happy to assist you in getting the answers you seek.

To Get Started, Select an FAQ Category Below

Review our Wheelchair-Accessible Van FAQ

How much do wheelchair-accessible vans & SUVs cost?

Pricing varies by manufacturer and chassis type, but expect a NEW wheelchair van to start at around $63,500 and NEW handicap SUVs to begin at about $79,500. A quality USED wheelchair van or SUV typically costs between $35,000 and $54,000. However, many factors dictate pricing.

Can I put a wheelchair ramp on my van?

No, a standard minivan or SUV’s door opening and interior height are too low. A wheelchair user would not fit. In addition, the ramp angle would be so steep that the wheelchair user could not roll up or down the ramp.

Can I drive a handicap vehicle from a wheelchair?

Yes, most of our wheelchair-accessible vehicles are equipped with removable front seating. With the driver’s seat removed and proper wheelchair restraints, wheelchair users can remain in their wheelchairs and operate their vehicles.

Do they make 4x4 wheelchair-accessible vehicles?

Vantage Mobility builds an AWD version of the Toyota Sienna Hybrid Wheelchair Van. 

Can I tow my boat or trailer with a wheelchair-accessible vehicle?

Yes, some wheelchair-accessible vehicles do have trailer towing packages. 

What is the difference between Pre-Owned and Used handicap vehicles?

Used vehicles are where the chassis and wheelchair conversion are used. Sometimes, these are classified as used/used. Pre-Owned vehicles are vehicles where the chassis is used, but the wheelchair conversion is new. Sometimes, these are classified as used/new.

Do you take trade-ins even if the vehicle is not converted?

Yes, we take non-converted trade-ins toward the purchase of a converted wheelchair-accessible vehicle.

I have a handicap-accessible vehicle, how can I get a trade-in value?

For the most accurate appraisal of your accessible vehicle, please visit one of our locations. We will be happy to provide you with a trade-in value.

How many people can ride in a wheelchair-accessible vehicle?

This question can be tricky and best answered by one of our mobility consultants, as different chassis and conversion types have various capacities. However, some minivans with a full conversion and additional 2nd-row seating option can carry up to 7 occupants, with one being a wheelchair user. However, there are configurations where more than one passenger can be in a wheelchair.

Will a handicap-accessible van or SUV fit in a standard garage?

Yes, most wheelchair vans and SUVs will fit inside a standard garage. However, a full-size wheelchair van might not. 

I'm tall, do you have wheelchair vehicles that provide extra headroom?

Yes, most models available today come in two sizes: standard and extra tall (XT). The difference between the two is the door opening height and available interior space of the vehicle. If you sit tall in your wheelchair, an XT model is generally the model for you.

What is the difference between a fold-out ramp and an in-floor ramp conversion?

A fold-out ramp is mounted inside the side doorway and folds in half when unused. The in-floor ramp is mounted inside the side doorway but under the vehicle’s floor, so it is out of the way until used. 

Do you have any wheelchair converted RVs?

No, we do not sell wheelchair-accessible RVs.

Can you make my existing vehicle wheelchair-accessible?

Yes, if your unconverted vehicle matches manufacturer requirements for chassis type, year, and mileage, we should be able to convert your vehicle. However, if your vehicle falls outside the current specs for conversion, then the answer would be no.

How much weight can the ramp on a wheelchair van hold?

The ramp capacity on most wheelchair-accessible vehicles is 1000 lbs. However, there are some models where the amount is slightly less.

What does it mean if a van is ADA?

ADA stands for the American Disability Act. A van-rated ADA has to meet the current ADA guidelines in door opening height, ramp/door opening width, etc. Most ADA vans are found as commercial units, which is why they must meet the requirements. 

Do you have wheelchair vans under $10,000?

At times, you will find mobility vehicles in our inventory priced under $10,000. However, these are getting hard to find.

Do you have wheelchair vans under $5000?

It’s possible we could have a wheelchair-accessible vehicle priced under $5000, but generally, vehicles at this price are unavailable or in very poor condition and not very reliable. 

Will health insurance pay for a wheelchair van or adaptive equipment?

To date, there isn’t any health insurance that will pay for any vehicle modification. However, some benefits are available through Medicare/Medicaid in select states. Please contact one of our mobility consultants for details.

I’m unable to leave my house. Are you able to bring a wheelchair van to me to view?

Yes, we can bring a vehicle to your home for evaluation and/or purchase within our service area. Simply contact one of our mobility consultants for complete details and availability.

I no longer have use for our wheelchair-accessible vehicle. Do you buy back vehicles?

Yes, we are always looking for good quality used wheelchair-accessible vehicles. Please reach out to one of our mobility consultants for assistance.

Explore our Wheelchair Lifts & Mobility Seating FAQ

Will a hitch-mounted scooter carrier work on my vehicle?

Hitch-mounted scooter lifts & carriers are available for vehicles where the hitch-recommended tongue weight is more than the weight of the lift + chair combination. In most cases, this is a viable application for transport. However, there are always some vehicles, mainly sedans, and coupes with hitches that have a low tongue weight making a hitch-mounted lift, not an option. 

What information do you need to determine what lift I can use on my vehicle?

We need the year, make, and model of your vehicle and the make and model of your power-chair, wheelchair, or scooter.

What if a scooter lift or carrier won't work on my car?

We have other options if a vehicle scooter carrier is unavailable for your vehicle.

Review our Wheelchair Van Financing & Grant FAQ

Do you have financing and leasing on wheelchair-accessible vehicles?

Yes, many financing options are available at competitive rates with terms of up to 10 years. Leasing, however, is not something that is generally available on consumer vehicles, but there are programs from time to time. 

Are there any assistance programs that help pay for a wheelchair van?

Many organizations do have assistance programs that can help with the purchase of wheelchair vans or adaptive equipment. Click here for a partial list of organizations.

Explore our Wheelchair Van Rentals FAQ
How much does it cost to rent a wheelchair van?

We have daily, short-term, and long-term wheelchair van rental rates starting at $78. Click here for more information on rates and specials (CHECK RATES). 

Do you rent hybrid wheelchair vans?

Yes, we have Toyota Sienna Hybrid wheelchair vans available for rent at some of our locations. Please contact our rental team for current availability.

Do I need a special license to drive a wheelchair van rental?

Special licensing is not required to drive a wheelchair-accessible vehicle.

What types of wheelchair vans do you rent?

Most locations have Toyota Sienna Hybrid, Chrysler Pacifica, and Chrysler Voyager wheelchair vans available for rent. Please contact our rental team for current availability.

Do your wheelchair van rentals have hand controls for driving?

We have hand controls available that can be added to any wheelchair van rental. The driver must have an endorsement on their license to use.

Do you have Commercial ADA vans for rent?

Yes, most of our locations have ADA full-size wheelchair vans for rent. Please contact our rental team for availability.

Browse our Wheelchair Van Service FAQ
Do you service wheelchair vans that you didn’t sell or models that you don’t sell?

We service most makes and models of wheelchair-accessible vehicles. Contact us for more details.

I see advertisements for your Superior Service, what does that include?

The Superior Service is the prevention service we recommend every six months or sooner if your vehicle has heavy use. The service includes a thorough process of inspections and adjustments of the conversion components and is designed to keep your conversion in top working order.

What if my wheelchair conversion stops working while I'm out?

We have 24/7 emergency service available in all our service areas. We generally can get you back up and running with a phone call. However, if necessary, we can perform on-site repairs to safely get you back on the road.

Explore our Disabled Veteran Assistance FAQ
I’m a veteran, does the VA provide benefits that pay for adaptive vehicles and equipment?

The VA has several plans available to Veterans of the Armed Forces with service-connected disabilities. Some forms and qualifications must be met, but we can help you determine if you have available benefits.

I’m a non-service-connected disabled veteran. Are there benefits for me from the VA that I can use toward adaptive equipment?

Yes, some benefits might be available to non-service-connected veterans. You must contact one of our mobility consultants for complete details and a free consultation.

What is VA form 4502?

VA Form 4502 is the auto-grant form from the VA that must be completed and submitted when applying for service-connected veteran benefits toward purchasing a wheelchair-accessible vehicle. We can assist you in filling out this form.

What is VA form 1394?

VA Form 1394 must be completed and submitted to the VA when applying for benefits toward mobility equipment and lifts. We can assist you in filling out this form.

Browse our Adaptive Driving Equipment FAQ
Do you install hand controls?

Yes, we sell, install, and service all major manufacturers’ driving hand controls. 

Can I buy and install hand controls myself?

No, hand controls alter the drive system of a motor vehicle and, if installed incorrectly, could result in the death of you and others. We will not sell a set of hand controls to anyone for liability and safety precautions if not installed by one of our certified technicians. You must also have the license endorsement to use such a device and have undergone training by a CDRS.

Please Contact Us if You Still Have Unanswered Mobility Questions

If your question was not mentioned above, no worries, simply give one of our mobility consultants a call today. We are here to help!

Simply click the button below for contact information, or submit a question by clicking the “Ask a Question” button in the top right of our webpage.

Click here for additional buying tips.

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