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The Importance of Choosing an NMEDA-Affiliated Mobility Dealer for Your Accessible Vehicle Needs


The process of purchasing an accessible vehicle can be overwhelming, particularly when determining which mobility dealer best fits your unique needs. With an ever-growing number of options, it is crucial to choose a dealer who is not only reliable but also committed to providing top-quality products and services. One key factor in making this decision is ensuring the dealer you choose is a National Mobility Equipment Dealers Association (NMEDA) member. In this blog, we will delve into why doing business with an NMEDA-affiliated mobility dealer is essential.

Adherence to Quality Assurance Program (QAP) standards

NMEDA is a non-profit organization that aims to improve the lives of people with disabilities by promoting safe, reliable, and high-quality accessible vehicles. One of their main initiatives is the Quality Assurance Program (QAP), which holds participating mobility dealers, like Superior Van & Mobility, to stringent standards regarding product quality, installation, and customer service. By choosing an NMEDA-affiliated dealer, you can trust that they meet or exceed these industry-leading standards.

Expertise and knowledge

NMEDA-affiliated dealers must understand the latest accessibility technologies, vehicle modifications, and industry best practices. When you work with an NMEDA member, you partner with a knowledgeable professional who can help you find the perfect solution for your mobility needs. In addition, these dealers have access to continuing education and training resources, ensuring they stay up-to-date on the latest advancements in the field.

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Customized solutions

Each individual’s mobility needs are unique; an NMEDA-affiliated dealer recognizes that. These dealers will work closely with you to assess your requirements and recommend the most suitable accessible vehicle or modification. This personalized approach ensures you receive a tailored solution that enhances mobility, independence, and overall quality of life.

Exceptional customer service

NMEDA’s Quality Assurance Program strongly emphasizes providing exceptional customer service. As a result, NMEDA-affiliated dealers are committed to addressing your concerns, answering your questions, and guiding you through purchasing an accessible vehicle. These dealers create a positive buying experience and foster long-lasting customer relationships by prioritizing your satisfaction.

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Accountability and support

When you choose an NMEDA-affiliated dealer, you select a partner accountable to you and the larger organization. If an issue arises, you can trust that a NMEDA dealer, like Superior Van & Mobility, will support and work with you to resolve the problem promptly. This accountability and support level ensures you receive the highest quality products and services possible.  


Purchasing an accessible vehicle is a significant investment, and choosing a dealer dedicated to providing exceptional products and services is crucial. By opting for an NMEDA-affiliated mobility dealer, you can have confidence that your dealer adheres to stringent quality standards, possesses extensive industry knowledge, and is committed to delivering customized solutions and outstanding customer service. In doing so, you invest in a reliable vehicle and your independence and quality of life.

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Richard W. Maxwell, MBA

Richard Maxwell, is a seasoned automotive marketing executive with over two decades of experience. Starting in 1999 with his advertising agency, Maxx Design & Marketing, he has consistently delivered innovative marketing solutions. After earning his MBA, Richard shifted focus to adaptive technology, serving as Marketing Manager for Superior Van & Mobility. Today, he leverages his expertise to promote and educate others about adaptive equipment in transportation and drive change in accessible mobility.