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Superior Van & Mobility, Covid-19 Operational Guidelines


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Superior Van & Mobility is an Essential Business. We are Open, Practicing Social Distancing and Adhering to Current CDC Mask Recommendations

Update – June 30, 2020

Effective June 30, 2020, all customers and public facing staff at all Superior Van and Mobility locations are required to wear face-masks during face to face interaction and practice social distancing. These masks will be required for the time period as directed by CDC, local and federal governments. NOTE: Any visitor that enters one of our facilities without a face-mask providing proper coverage, Superior will provide a mask at no charge. If you are unable to wear a mask due to medical condition and don’t wish to enter our facility, upon request, we can work with you outside our facility to limit your exposure while practicing safe social distancing. #We’ll-get-through-this-together, #safetyfirst

NEED SERVICE?

As an essential handicap accessible wheelchair van service provider, Superior Van and Mobility falls under the essential business category where we are allowed to remain open to assist our customers with their transportation needs. At this moment, all of our locations throughout the South and Midwest are operating with normal business hours and our staff has been properly trained to handle the COVID-19 outbreak through social distancing, hand washing and regular disinfecting of surfaces. We are continuing to honor and take new service appointments for the repair of your wheelchair van or installed mobility driving aid until we are told otherwise by state or federal governments. Upon a service completion, you can rest assured that our team will take every precaution and meticulously disinfect your vehicles surfaces that they were in contact with.

We want to ensure you that we are here for you in this time of need and uncertainty and will continue to be here for you as conditions transpire. At any time if you have any questions, feel free to contact any of our sixteen locations for additional details and we’ll do our best to answer any questions you may have.

NEED SALES?

Essential business means we are here for you to ensure you are able to remain mobile as needed to procure supplies, attend doctor appointments and any other travel deemed necessary. For this reason, we have limited opportunity for product sales and are limited by social distancing and contact. If you are in need of a wheelchair accessible vehicle we do have ways to assist you in your purchase. Please reach out to any of our sixteen locations and our staff of certified mobility consultants will be more than happy to assist you in finding that perfect vehicle for your needs. Processes might be a little different at this time, but none the less we can still assist you in your necessary purchase.

NEED A WHEELCHAIR VAN RENTAL?

Our wheelchair van rentals are available as needed to assist you with essential travel. If you are in need of renting one of our wheelchair accessible vans, please contact our rental hotline at 1-844-648-RENT (7368). Our rental coordinator is available during normal business hours to assist you in securing a wheelchair van rental. NOTE: Each rental van has been disinfected and cleaned upon its return, so you can rest assured that we are taking the COVID-19 crisis seriously and doing everything we can to keep you and your family safe.


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