Ralph Braun Signature Award
BraunAbility recognizes dealers that provide outstanding customer satisfaction
The Braun Corporation, the leading manufacturer of wheelchair accessible vehicles and wheelchair lift systems, recently honored Superior Van & Mobility with an award for customer service excellence in the Midwest region.
Six BraunAbility dealerships, one from each of the company’s sales regions, were honored with the Ralph Braun Signature Award, recognizing outstanding service based on customer satisfaction survey results from 2013.
BraunAbility has over 200 dealer locations nationwide, and each is staffed with mobility experts who are trained to evaluate the individual needs of customers. In addition, most locations offer 24-hour roadside emergency assistance, so customers have the assurance of support and service for their BraunAbility wheelchair accessible vehicle, even in the middle-of-the-night or on a holiday weekend.
“Our customers rely on their dealers to provide a sales and service experience that addresses their unique needs,” says Braun President Nick Gutwein. “These dealers have demonstrated outstanding care for their customers.”
About Superior Van & Mobility
Superior Van & Mobility is family owned by the Cook family of Louisville, KY and currently operates nine locations across Indiana, Kentucky, Tennessee, and Louisiana. Beginning as a van conversion company, Superior has grown to one of the nation’s largest mobility dealers providing wheelchair accessible vehicles, lifts and driving aids to the consumer and commercial transportation markets. This is the second year in a row that their location in Indianapolis, IN has won the Braun honor. The company has built a reputation for expertise, caring nature, and providing tremendous customer service. To learn more about Superior Van & Mobility, visit www.superiorvan.com.
About The Braun Corporation
The Braun Corporation is the world’s leading manufacturer of wheelchair accessible vans, ramps, and wheelchair lift systems. These products enable persons with physical disabilities to regain mobility and lead active and independent lives. The Indiana-based company was founded by Ralph Braun, who was diagnosed with spinal muscular atrophy at a young age and unable to walk by age 15. Ralph was motivated by his disability to invent the world’s first electric scooter (the Tri-Wheeler) and wheelchair lift (the Lift-A-Way) in his parents’ garage. Word spread and demand for the product increased, resulting in the birth of Save-A-Step Manufacturing, which ultimately became The Braun Corporation. The company, via the BraunAbility brand, offers the most diverse model lineup in the industry, including the most popular minivan models from Dodge, Chrysler, Honda, and Toyota. For more information about the Braun Corporation or our outstanding line of wheelchair accessible vehicles, please visit www.braunability.com.